Shipping policy

Shipping policy

We ship worldwide. Shipping costs are shown at checkout before you pay, and you'll get an email with tracking details once your order is on its way.

Where we ship

We deliver to customers around the world. You can choose your country at checkout.

Shipping costs

Shipping is calculated at checkout based on your delivery address, and you'll see the total before you complete your purchase.

Tracking your order

When your order ships, we'll email you a tracking number so you can follow it to your door. If you haven't heard from us, check your spam folder or contact us.

Shipping Protection

Shipping Protection is an optional add-on when you order. If a protected order is lost, stolen or damaged in transit, contact us and we'll refund it.

Customs, duties and taxes

International orders may be charged import duties or fees by the destination country. These are set by local customs and are the buyer's responsibility.

Address accuracy

Please double-check your shipping address at checkout. If you spot a mistake, email us as soon as possible at toyglowstore@outlook.com. We'll do our best to update it before your order ships.

Questions

For anything about your delivery, write to toyglowstore@outlook.com.